My name is Eileen.
Can I help you?
Visitor: I can use the photocopier?
Assistant: Of course!
Do you need to send an email?
Visitor: No, thanks!
(a few minutes later)
Visitor: Thanks for the photocopier!
Assistant: Anything else I can help you with?
Visitor: Yes, Can I use the phone?
Assistant: Ok!
Visitor: Thanks for your assistance.
Assistant: Ok! Have a nice day!
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* Have you been to San Francisco before?
No, it's my first visit.
* Enjoy your stay.
I'm sure I will.
* And...er, is the hotel all right?
Yes, it's very comfortable.
* That's good. So, do you have much time here in the U.S.? Are you staying long?
No, I have to go back tomorrow afternoon.
* Why do you have to leave so soon?. You'll have to come back again!
Of course I'll be back.
* So what time's your flight tomorrow?
In the evening, 6:35.
* Well, I can get you a taxi if you like, to get you there in good time.
Yes, thank you.
* No problem at all. Was it a good flight today?
No, it wasn't actually.
* I'm so sorry. What happened?
It was raining - quite hard. There was a lot of turbulence.
* I hope next time will be better.
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Page 10
* Have you been to San Francisco before?
No, it's my first visit.
* Enjoy your stay.
I'm sure I will.
* And...er, is the hotel all right?
Yes, it's very comfortable.
* That's good. So, do you have much time here in the U.S.? Are you staying long?
No, I have to go back tomorrow afternoon.
* Why do you have to leave so soon?. You'll have to come back again!
Of course I'll be back.
* So what time's your flight tomorrow?
In the evening, 6:35.
* Well, I can get you a taxi if you like, to get you there in good time.
Yes, thank you.
* No problem at all. Was it a good flight today?
No, it wasn't actually.
* I'm so sorry. What happened?
It was raining - quite hard. There was a lot of turbulence.
* I hope next time will be better.
Why is eye contact important?
ResponderEliminarEye contact is very important because expreced respect to the person what is talking. Is a form of pay attention and show interest. The eye contact is part of the non verbal communication.