Receptionist: Good afternoon. All About Printers. This is Eileen Cardona speaking. How can I help you?
Client: Yes, good afternoon. My name is Yarelis Sanchez and I've got a problem with my printer.
Receptionist: Ok, please hold in lina one second so I transfer the call to our tecnician. Thank you for calling.
Client: Ok, thank you!
Technician: Good afternoo. What can I do for you?
Client: Hi. I bought a printer three months ago and has broken down for a fourth time.
Technician: Ok, so bring it b ak to us and so I can check it and if the problem doesn't have a solution we give you a refound or a new printer. Do you have a receipt?
Client: Yes, I have it. Thank you very much. Can I get there now?
Technician: Of course. Have a nice day and thank you for calling the Repair Department.
Secretary Interview
ResponderEliminarI: Good Afternoon! My name is Eileen Cardona. I’d like to ask you a series of questions about your work, if no too much trouble.
S: Good afternoon! Of course.
I: Thank you! Well let’s start.
S: Ok!
I: What is your name?
S: My name is Karen Torres.
I: Where did you study?
S: I studied a bachelor degree at the University of Puerto Rico in Carolina.
I: What is the title of your degree?
S: The title of my degree is Office Systems.
I: Which are your responsibilities as a secretary?
S: My responsibilities as Secretary are:
• Process computer documents of administrative nature.
• Receive and orientate the students
• I take and transcribe the dictated information.
• I file various documents
I: Which are your benefits?
S: My benefits are: Medical plan and financial aid provided by the university.
I: Do you like your job?
S: Yes, I like my job because I can execute various tasks and I like the college environment.
I: This is all, thanks for this interview.
S: Is a pleasure.